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Comparison

Bot or Mini App for a Telegram store: which to choose

Both options work inside Telegram, but solve different tasks. Here is when a simple bot is enough and when your catalog needs a full Mini App.

Command-based bot
  • The customer types /start and chooses menu items
  • Catalog - a list in messages or a table
  • Quick to build when there are few products
  • Inconvenient to find a specific product among dozens
Mini App
  • Opens as a separate screen inside Telegram
  • Catalog with a grid, images, search, and categories
  • The cart is preserved when moving between sections
  • Requires more setup at the start

When a regular bot is enough

If you have 3–5 products and customers usually message you directly instead of choosing products themselves, a bot with a few buttons solves the problem and is easier to build manually without a builder.

When you need a Mini App

As your catalog grows beyond a couple dozen products, customers need to browse, search, and compare instead of reading a list in messages. This is where a Mini App wins: customers find what they need without interrupting you with questions about what is available.

Comparison by criteria

CriteriaCommand-based botMini App
Best forSmall catalogs and appointment-based servicesCatalogs with dozens of products
Customer experienceChat and manual selectionLike a regular app
Search and filtersUsually unavailableAvailable
Launch complexityLow when built manuallyA builder or development is needed
Scales wellPoorly as the catalog growsWell

Can they be combined

Yes. This is the standard tShop setup: you have your own Telegram bot (learn more on the page about the bot store), and the storefront inside it is a Mini App (learn more on the page about the Mini App). The bot accepts orders and notifies you, while customers use a full catalog instead of commands.

Frequently asked questions

Yes. In tShop, these are not two separate products - the bot and Mini App work together from the start; no separate switch is needed.

No. These options are not mutually exclusive - the Mini App opens through your own bot, not instead of it.

Build a store with a bot and Mini App from the start

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