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Payments in tShop: how they work

There are two different types of payment here, and it is important not to confuse them: you pay us for the service subscription, while payments for your customers' orders work differently.

Your tShop subscription

Charged in Telegram Stars, Telegram’s built-in currency. New users get full access for 7 days; after that, the subscription is based on the number of published stores.

Customer payment for products

The customer places an order in your store and you receive the order details and contact information. You decide how to accept payment.

How orders and product payments work

  1. The customer chooses products in the catalog and places an order in the Mini App.
  2. Your bot sends you a notification with the order details, amount, and customer contact information. You decide how to accept payment.
  3. You contact the customer and agree on payment and delivery - by bank transfer, cash, your payment link, or any other convenient method.

tShop sends you the order and customer details - you choose the payment method.

Why the subscription is separate from product payments

Under its platform rules, Telegram separates two types of payments: Stars for digital goods and services inside Telegram (in this case, the service subscription), and payments for physical goods, which are not yet automated in tShop.

Frequently asked questions

No. tShop creates the order and notifies you; you arrange payment with the customer using any convenient method.

The tShop subscription is paid in Telegram Stars, Telegram’s built-in currency, purchased directly in the app.

Yes, instant bank transfers and other payment methods are planned for tShop. The feature is not available yet, so there is no exact timeline. If this matters to you, contact support.

Start accepting orders today

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